Diversity. Diverse authors, diverse classes and programs, and a diverse community; that’s one of the things that the library is all about! You might not have known this, but libraries have their own code of ethics that they adhere to. The American Library Association’s Code of Ethics is a broad guideline upon which we conduct ourselves whilst in library-land. It holds quite a few awesome ethical guidelines, but the one we’re going to focus on today is, ”We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests.” (American Library Association, 2008)
To me, the above guideline is a clear statement that it is my duty as a library professional to serve all of my customers with compassion and to uphold their individual dignity. I work in Youth and Family Services and back in June I did a small teen display for LGBTQ (Lesbian, Gay, Bisexual, Transgender, Queer/Questioning) Pride Month. I wanted to show that we were dedicated to serving all of our customers with compassion and without judgment. Wouldn’t you know that every single item on that display checked out. WOW! Let me say it again, every single item checked out! The odd thing about that statistic is that we don’t often get questions on the subject. Don’t get me wrong, occasionally a teen will slowly walk up, fear and uncertainty clear in his or her face, and ask for resources; however, most of the time all we hear are crickets on the subject. The combination of these two things got me thinking. It is clear to me that these resources are sought after, and it is equally clear that people are hesitant to ask for these resources. My conclusion? We must have a bibliographic blog!
Continue reading “From the Shelf: LGBTQ Resources”